Home | Privacy Policy | Content Removal Policy & Process | Complaints Policy | Refund & Credit Policy

Purpose

This agreement outlines the terms and conditions for using the website, including but not limited to any services, content, and functionality available on the website. By accessing and using the website, you agree to be bound by these terms.

Respectful Use

You agree to use the website in a manner that is respectful and courteous to all users. You may not use the website to engage in any behavior that is harmful, abusive, threatening, or harassing to other users or that otherwise violates the rights of others.

User-Generated Content

You are solely responsible for any content you post on the website, including but not limited to text, images, and videos. You agree not to post any content that is illegal, offensive, or otherwise violates the terms of this agreement.

Intellectual Property

All content and intellectual property on the website, including but not limited to trademarks, copyrights, and trade secrets, are the property of the website or its licensors. You agree not to use, reproduce, or distribute any content or intellectual property on the website without the express written consent of the website or its licensors.

Limitation of Liability

The website and its owners, employees, agents, and affiliates are not liable for any damage or loss arising from your use of the website or its services, including but not limited to any direct, indirect, incidental, special, or consequential damages.

Changes to Terms

The website reserves the right to modify these terms at any time, without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the modified terms.

Dispute Resolution

Any disputes arising from or related to this agreement or your use of the website will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Refund and Credit Policy

We guarantee our services. If you are not satisfied with the service provided, you can either request a credit to your account for another chat session or request a full refund.

Credit Request Process

1. Submit a Request: Contact our customer support team via our billing support with your order number and reason for the credit request.
2. Immediate Approval: All credit requests will be approved immediately upon receipt.
3. Credit Application: Credits will be applied to your account within 24 hours of the request..

Refund Request Process

1. Submit a Request: Contact our customer support team at billing support with your username and / or your transaction ID found in your account statement order number and reason for the refund request.
2. Immediate Approval: All refund requests will be approved immediately upon receipt.
3. Refund Processing: Refunds will be issued within 48 hours of the request and credited to the original payment method used during the purchase..

Governing Law

This agreement shall be governed by and construed in accordance with the laws of the state in which the website is located, without giving effect to any principles of conflict of laws.

Pre-Screening of User-Uploaded Content

By accepting these Terms of Service, you explicitly acknowledge and consent to the implementation of a thorough pre-screening process for all content uploaded by users. This process ensures that all uploaded content is reviewed and evaluated before it is made publicly accessible or published on our platform.. We reserve the right to reject, remove, or modify any content that violates our policies.

Privacy Policy

We take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines what information we collect, how we use it, and the steps we take to protect it.

Information Collection

We collect information from you when you use the website, including but not limited to your name, email address, and any other information you choose to provide. We may also collect technical information, such as your IP address and browser type, to improve the performance of the website.

Use of Information

We use the information we collect for the following purposes:

• To provide the services and functionality of the website.
• To communicate with you, including but not limited to sending you promotional or transactional emails.
• To improve the website and develop new features and services.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with third parties for the following purposes:

• To provide the services and functionality of the website.
• To comply with legal requirements, such as a subpoena or court order.
• To protect the rights, property, or safety of the website, its owners, employees, agents, and affiliates.

Information Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Changes to Privacy Policy

We may update this privacy policy from time to time, without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the modified policy.

Content Removal Policy & Process

Our website takes content removal requests seriously. Please email us the following information when submitting a removal request:

• URL of Content: Provide the URL of the content you want to be removed.
• Name of Owner: Your name or the name of the owner of the content.
• Reason for Removal Request: Explain the reason for your removal request.
• Description of Content: Provide a brief description of the content you want to be removed.

All requests are generally handled within 3 business days.

If you have been depicted in any content and would like to appeal the removal of such content, please notify us by sending an email to info@livecamnetwork.com

Please note: By submitting your request via email, you acknowledge that all information provided is accurate to the best of your knowledge.

Complaints Policy

This Complaints Policy outlines the process for the reporting and resolution of complaints concerning content that may be illegal or otherwise violates our Standards. We are committed to addressing and resolving complaints in a timely and fair manner.

Reporting of Complaints

Individuals may report content that they believe to be illegal or in violation of our Standards. To submit a complaint, please use the designated form available on our website. All complaints must include:

• A clear description of the content in question.
• Explanation of why the content is believed to be illegal or violates our Standards.
• Any evidence supporting the complaint (if available).

Review Process

Upon receiving a complaint, we will:

• Acknowledge receipt of the complaint within two business days.
• Review the complaint to determine its validity and whether it falls within our policy's scope.
• Resolve the complaint within seven business days from its acknowledgment.

Appeals Process

If you are dissatisfied with the decision made regarding your complaint, you may appeal by submitting a written request within five business days of receiving our decision. The appeal request must include:

• A detailed reason for the appeal.
• Any new evidence or information not previously considered.

The appeal will be reviewed by a senior member of our team, who was not involved in the original decision. We will communicate the final decision on the appeal within seven business days.

Potential Outcomes of Investigations/Reviews

Following the review of a complaint or an appeal, the potential outcomes may include, but are not limited to:

• Removal of the content in question.
• Modification of the content to make it compliant with our Standards.
• A formal warning to the content creator.
• No action, if the content is determined to be compliant with our Standards.

By using the website, you agree to be bound by the terms of this agreement. If you do not agree to the terms, please do not use the website.